Last updated: August 24, 2026
Privacy Policy
St. Royal Entertainment Inc. ("St. Royal," "we," "us," or "our") operates with offices and teams in both Canada and the United States. This Privacy Policy is written to reflect our obligations in both countries and applies to all visitors, clients, and applicants regardless of location, with additional jurisdiction-specific rights described in Sections 14–15 below.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit stroyalentertainment.com, submit an inquiry, book a consultation, communicate with us, engage our services, apply or audition as talent, or otherwise interact with St. Royal online or offline.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information directly from you, automatically through our website and digital tools, or from service providers and business partners.
Information you provide directly may include:
• Name
• Email address
• Phone number
• Event date, venue, city, guest count, event type, and other event details
• Information submitted through inquiry forms, consultation booking forms, questionnaires, auditions, or applications
• Communications with our sales, production, talent, or customer service teams
• Contract, proposal, invoice, payment, and transaction information
• Company or organization information for corporate or hospitality clients
• Any other information you choose to provide to us
When you book a consultation, we may also collect scheduling information such as the selected meeting date and time, meeting format, and related booking details.
For artists, musicians, DJs, performers, contractors, or applicants, we may collect additional professional information such as performance experience, media, availability, location, instrument or role, social or portfolio links, and other information relevant to working with St. Royal.
2. Information Collected Automatically
When you visit our website, certain technical and usage information may be collected automatically. This may include:
• IP address
• Browser type and version
• Device type and operating system
• Approximate location derived from IP address
• Pages viewed and actions taken on the website
• Referring website or source
• Date and time of visits
• Advertising and analytics identifiers
• Cookie and similar technology identifiers
• Campaign and attribution parameters such as UTM parameters, Google click identifiers, and Meta/Facebook click or browser identifiers
We use this information to operate the website, understand how visitors use it, measure advertising performance, improve the customer experience, prevent fraud or abuse, and understand how inquiries and bookings are generated.
3. Cookies, Pixels, and Similar Technologies
Our website may use cookies, pixels, tags, local storage, server-side tracking, and similar technologies.
These technologies may be used to:
• Measure website traffic and performance
• Understand how visitors move through the website
• Remember attribution information across pages or sessions
• Measure inquiries, consultation bookings, qualified leads, and completed sales
• Improve advertising relevance and campaign performance
• Prevent spam, fraud, or abuse
We may use first-party attribution storage to remember information about how a visitor first reached our website and their most recent meaningful marketing source. This may include identifiers or campaign parameters such as gclid, gbraid, wbraid, fbclid, fbp, fbc, and UTM parameters. This information may be used to connect later actions, such as a consultation booking or completed sale, with the marketing source that led to the interaction.
4. Analytics and Advertising
We use advertising and analytics services to understand website performance, measure marketing results, and improve our advertising.
These services may include Google Analytics, Google Ads, Meta/Facebook advertising tools, and other advertising or analytics platforms.
Depending on the service and your interaction with our website, information may be sent to these platforms through browser-based technologies, server-side integrations, or conversion APIs. This may include website activity, conversion events, advertising identifiers, and hashed customer information such as email address or phone number where permitted and appropriate.
We may send conversion events such as an inquiry, consultation booking, qualified lead, or completed purchase to advertising platforms in order to measure advertising effectiveness and improve campaign performance.
We do not send passwords or payment-card details to advertising platforms.
Depending on applicable law, the use of certain advertising or analytics technologies may be considered “sharing” of personal information or targeted advertising even where personal information is not sold for money.
5. How We Use Personal Information
We may use personal information to:
• Respond to inquiries and provide requested information
• Prepare quotes, proposals, contracts, and event recommendations
• Schedule consultations and meetings
• Provide entertainment, production, planning, and related services
• Coordinate artists, venues, suppliers, and production requirements
• Process contracts, invoices, and payments
• Maintain customer and prospect records
• Communicate about an event, booking, or business relationship
• Improve our website, services, sales process, and customer experience
• Measure marketing and advertising performance
• Create audiences, attribution models, or conversion reporting where permitted
• Prevent spam, fraud, security incidents, and misuse of our services
• Comply with legal, tax, accounting, contractual, and regulatory requirements
• Establish, exercise, or defend legal claims
We may also use aggregated or de-identified information for analytics, reporting, forecasting, and business improvement where that information no longer reasonably identifies an individual.
6. CRM, Scheduling, and Business Systems
We use third-party business systems to manage inquiries, bookings, communications, scheduling, sales, contracts, and internal workflows.
These may include customer relationship management software, scheduling and form platforms, workflow automation tools, cloud productivity services, and related business software.
For example, information submitted through our website or consultation booking forms may be transferred to our CRM or workflow systems so that our team can respond, track the inquiry, schedule a consultation, prepare a proposal, or manage an event.
7. How We Share Personal Information
We do not sell personal information for money.
We may disclose personal information to service providers and other parties where reasonably necessary for the purposes described in this Privacy Policy, including:
• Website hosting and content-management providers
• Form and scheduling providers
• CRM and workflow automation providers
• Cloud hosting, email, file storage, and productivity providers
• Advertising and analytics platforms
• Payment, accounting, invoicing, or financial service providers
• Event venues, artists, musicians, DJs, technicians, suppliers, production partners, or subcontractors where necessary to plan or deliver an event
• Professional advisors such as lawyers, accountants, insurers, or consultants
• Government, regulatory, law-enforcement, or other authorities where required by law
Service providers are permitted to process information only for the purposes for which it is provided, subject to their own legal obligations and contractual terms.
We may also disclose information in connection with a merger, acquisition, financing, restructuring, sale of assets, or other business transaction, subject to appropriate confidentiality and legal safeguards.
8. Service Providers We May Use
Our current technology stack may include services provided by companies such as Webflow, Cloudflare, Google, Meta, Fillout, Pipedrive, Make, Wise, and other cloud, communications, analytics, advertising, scheduling, payment, or business-operations providers.
The exact providers we use may change over time as our business and technology systems evolve.
These companies may process information in Canada, the United States, or other jurisdictions where they or their service providers operate.
9. International Data Transfers
St. Royal operates across Canada and the United States and works with service providers that may process information in multiple countries.
As a result, personal information may be transferred to or processed outside your province, state, or country of residence. Information processed in another jurisdiction may be subject to the laws of that jurisdiction and may be accessible to courts, governments, law-enforcement authorities, or regulators in accordance with applicable law.
Where required, we use reasonable contractual, organizational, or technical safeguards for international data transfers.
10. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to manage inquiries and bookings, maintain business and financial records, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate historical records.
Retention periods vary depending on the type of information and the reason it was collected.
Marketing and attribution identifiers may be retained for a limited period appropriate to measuring advertising and customer journeys. Some first-party attribution information may, for example, remain in browser storage for a period of time so that a later inquiry or booking can be connected with the source that originally brought the visitor to our website.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
11. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include access controls, secure cloud services, encrypted connections, anti-spam and abuse-prevention technologies, limited employee access, and appropriate security settings within the services we use.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12. Your Privacy Choices and Rights
Depending on where you live, you may have rights regarding your personal information. These may include the right to:
• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Withdraw consent where processing is based on consent, subject to legal or contractual restrictions
• Object to or restrict certain uses of personal information
• Request information about how personal information has been used or disclosed
• Request portability of certain information where applicable
• Opt out of certain marketing communications
• Exercise rights relating to targeted advertising, sale, or sharing of personal information where applicable
To make a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.
We will not discriminate against you for exercising privacy rights provided by applicable law.
13. Marketing Communications
You may unsubscribe from promotional or marketing emails at any time by using the unsubscribe link included in the message, or by contacting us directly. Unsubscribe requests are honored within the timeframe required by applicable law (in Canada, within 10 business days under Canada's Anti-Spam Legislation, "CASL").
Where required by CASL, we send commercial electronic messages only where we have express or implied consent to do so, and each message includes our identification information and a functional unsubscribe mechanism.
Even if you opt out of marketing communications, we may still send transactional or service-related communications concerning an inquiry, booking, contract, invoice, event, or other existing business relationship.
14. California and U.S. State Privacy Rights
Residents of California and certain other U.S. states may have additional privacy rights under applicable state privacy laws.
Depending on the law and whether it applies to St. Royal, these rights may include access, correction, deletion, portability, and the right to opt out of certain forms of targeted advertising, sale, or sharing of personal information.
We do not sell personal information for monetary payment. However, certain advertising and analytics technologies may be treated as “sharing,” targeted advertising, or a similar regulated activity under some state laws.
If you wish to exercise an applicable state privacy right, please contact us at the email address listed below and describe your request.
Where required, you may submit a request to opt out of the "sale" or "sharing" of personal information, or of targeted advertising, by contacting us at the email below with "Privacy Request — Opt-Out" in the subject line. Where technically supported, we also aim to honor recognized opt-out preference signals such as the Global Privacy Control (GPC).
15. Canadian Privacy Rights
If you are located in Canada, our collection, use, and disclosure of your personal information is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Under PIPEDA, you have the right to access personal information we hold about you, request correction of inaccurate information, withdraw consent (subject to legal or contractual restrictions), and file a complaint with the Office of the Privacy Commissioner of Canada if you believe we have not handled your information appropriately.
To make a request, contact us using the information in Section 19. We will respond within the timeframe required by applicable Canadian law.
16. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can review and address the matter.
17. Third-Party Websites and Embedded Content
Our website may contain links to third-party websites, social media platforms, videos, maps, scheduling tools, or other embedded services.
Those third parties may collect information directly from you or your browser and are governed by their own privacy policies and terms. St. Royal is not responsible for the privacy practices of third-party websites or services that we do not control.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page. Material changes may also be communicated in another reasonable manner where required by law.
19. Our Two-Country Approach
St. Royal maintains business operations in both Canada and the United States. Depending on where you are located and which of our offices you interact with, your personal information may be collected, processed, and stored in either country, and may be transferred between them as described in Section 9 (International Data Transfers). We apply the privacy protections described in this Policy consistently across both countries, while honoring the additional jurisdiction-specific rights described in Sections 14 and 15 for U.S. and Canadian residents respectively.
20. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact:
St. Royal Entertainment Inc.
Email: hello@stroyal.com
Phone:+1-844-STROYAL(787-6925)
Website: https://www.stroyalentertainment.com
Please include “Privacy Request” in the subject line where applicable so we can route your request appropriately.